Antique Cupboard has a 30-day return policy on all purchases, satisfaction guaranteed. We will exchange or refund your purchase if not completely happy.

All silver (whether previously owned or new) is thoroughly inspected for product quality and is guaranteed to be in excellent condition for its age.

All merchandise is guaranteed to be free of excessive wear and defects.

Pieces may reflect slight variations in backstamps, markings, weight, or size, depending on manufacturers' changes in design, or the length of time in production. If you are not completely satisfied with your purchase, we will refund your payment in full upon reciept, less shipping charges, if received within 30 days. In some cases we will also refund your postage for our error, just ask.

All merchandise is subject to prior sale. Some items you desire may not still be available when we receive your order. If some or all of the items in your order have been sold prior to receipt of your order or are otherwise unavailable for sale, we will promptly issue you a full refund for those pieces you have paid for that are not available.

Antique Cupboard does not honor those prices that are the result of a typographical error or are obviously unrealistic, such as those made by computer or human error. We are human and occasionally make mistakes. Our website is updated daily when orders are shipped.

Most patterns are professionally polished by our silversmiths to like new condition. Most Victorian and antique patterns are left in their original condition. Please specify if you do not want your pieces buffed when ordering.

If you have additional questions, please call 1-800-637-4583 or email to [email protected]